We offer fast and reliable Free Shipping on orders above ₹2000. A nominal shipping fee of ₹100 will be charged on orders below ₹2000. Tracking details will be provided once the product has been shipped. The details can be accessed from https://www.hpcamstore.com/my-account section with your credentials. The tracking details will also be sent by email for your convenience.
Orders are dispatched between 1 to 3 business days.
You can check the status of your order anytime by logging into your account on our site.
If there are any problems with your order, you will be contacted by one of our customer service representatives.
Most of our orders arrive within 7-14 business days. However, we do not guarantee for the same in case of incomplete or incorrect address provided. Once the order is delivered to the provided address, the order is the receiver’s responsibility.
In case of incorrect or incomplete address, we would not be able to refund or reship the order. You need to contact us through https://www.hpcamstore.com/contact to get your address updated.
We do advise our customers that at certain times of the year, like the holiday season or when there are extreme weather conditions, shipping times may be longer than usual.
For assistance email us at [email protected]
P.S: Due to COVID-19, there could be delays in delivery depending upon your locality. In some situations, courier companies may charge additional fee as Remote Area Delivery for Red Zones declared in certain parts of the world. In such cases, the additional fees need to be borne by the importer or buyer.